Then she said $20.00 off 2 months boxes and I said I am cancelling so no thank you. But, able to resolve issues? Lots of great recipes – ButcherBox has a huge library of yummy recipes that you can try out, which is nice. Butcher Box is a monthly subscription service delivering all natural 100% grass fed beef to its customers. They have various boxes you can choose from to receive: 1. I received not a single response! I have it delivered every six weeks. Other than this experience I have not encountered any problems and continue to buy from BB as I have for several years. I was waiting and they never tried to deliver. I canceled my order. The result? We called and said we canceled. I was referred to the corporate gifting department. I’m re-evaluating. If you know you can get cheaper cuts of similar organic chicken or grass-fed ground beef, then you can fill up a custom box with cuts of beef or pork that you may not be able to come across as easily. I like that the bacon is sugar-free and the thick cut bacon is to die for! Yeah right. I told BB this but it did not matter. One thing I’ve also noticed is that I feel better after eating their meats. I’d suggest you read all the reviews before you agree to this service. Needless to say I cancelled my account since I’m not able to schedule my life around the boxed meat deliveries. Very unreliable partner. Tonight we had a BBQ pork pack . They say that they will “introduce you to cuts you never would find at your local grocery store.”. Forget Butcher Box. ... Former Employee - Butcher ... Free meat box each month. One thing to consider doing is getting a custom box. NOT NOW!!!!! I have bought fish and meats from other online companies and was treated with respect and they addressed my issues and apologized for the problem and either replaced or refunded whatever I wanted. 5 stars. I’m only one person eating it so it takes awhile for me to go through a box. The Mixed Box… Mixed box (with beef, pork, and chicken) 3. STILL NOT HERE I HAVE SPOKEN WITH FIVE OF THEIR CUSTOMER SERVICE REPS THIS TIME I SAID I WANT TO CANCEL THEY REFUSED... FYI IF YOU PLAN ON BUYING A HEAD OF BEEF BE PREPARED FOR THE THIEVES TO KEEP YOUR MONEY. You can pretty much get just about anything delivered straight to your door. All Rights Reserved. I had to throw a WEEK’s worth of meat away … and the best they would do was send me “free sausages” with my next order. Ground Beef – 85/15 – 5.46 per pound; 10.92, Top Sirloin – $10.97 per pound – about 8 ounces per steak, so $21.94 total, Smithfield All Natural Pork Tenderloin (this was the closest I could find) – $4.08 per pound. I will admit that our first box came, and we found some of the meat wasn’t packaged correctly. So I try to order regularly. I especially love their beef and believe it is a good value for organic meat. I cook on the grill outside almost every day now that I work from home, and the steaks have been excellent and tender. There are many that provide meat in different forms, but I do think Butcher Box is pretty unique. As I’m sure you can see from other reviews, this company has some flaws. When I replied that they should have given me an option or let me at least know, the reply back was in the vein of ”sorry, love ya, mean it, too bad for you. Before you sign up be sure you realize you are their customer for life. We have gotten a wide variety of meats from them – beef, pork, and chicken. We smoked/grilled them on our Traeger Timberline. The company is fully aware of the problem but continues to ship it anyway. Featured. This is the most disappointing company I have ever dealt with! And again I reminded her I was cancelling. No one seems to care anymore about right or wrong, good or bad. Very shady company, We ordered meat from this company and we will not again.they said in an.email they would refund 185.00 dollars and it hasn't came yet and everytime we call.thet give us a that same old story it's in the account.and the one star is for the quality of meat oh one more thing dont put them on auto pay.. we played phone tag multiple times, and I went ahead and ordered the gift boxes, anyway. I had someone suggest doing a comparison with Whole Foods, since that’s likely the market of people who are interested in Butcher Box – which I think is true and probably a more accurate comparison. I phoned customer service to request a modification in delivery date. So frustrating! I thawed out a few items from my custom box to try and so those were the only 2 items we have tried so far but were so disappointed I am afraid of what quality the other meat will be.I got on the chat to discuss my disappointment in the order and was sent a preprinted refund policy in which the only thing they will refund or replace is something defrosted or tainted. I ordered my first box a couple of weeks ago and it’s scheduled to arrive any day. Ruined the dinner. I’m glad you’ve had a great experience. A free inside look at company reviews and salaries posted anonymously by employees. I live alone.thanks bill weber. They’ll send you meat every month and you don’t have to worry about trying to pick out the best cuts from the store. I haven’t seen any decline in the quality of meat, and they are easily the best meats we eat whenever we pull some out of the fridge. I was referred to the corporate gifting department. If refunding $149 and canceling the order is too difficult for this company to correct a mistake, I hate to see what else may have happened had I not officially cancelled my membership on Friday. Hopefully I’m not like the other customers that continue to get surprise charges on their account. Life is too short to eat bad steaks, imitation scallops (aka sting-ray wings), and farm-raised “Atlantic” salmon. It is a month to month service, but you can pause your account for up to six months at a time. ButcherBox is always offering great promos to make your boxes more affordable. look out!!!!!!! Really disappointed in their abysmal customer service. So, looking at these prices, obviously, ButcherBox is more expensive for similar cuts of meat. The ground bison is better than Walmart or Aldi’s which seem to have more fat content. Not in my experience. And I can endorse each and every one of them. Got what looked like a confirmation and a shipping tracking number (spoiler alert, there were two stacked emails) and when the day came for the meat to arrive, there were TWO boxes and a TWO $150 charges in my bank account. In this Butcher Box review I’ll go over the costs, cuts of meat that come in curated and custom boxes, and also share the meats that have come in the boxes I’ve ordered. THIEVES!charged me for a box oct 12th - never shipped - no refund!! That is the most ridiculous thing I have ever heard. I had apparently placed a 6 month hold. I mean, sometimes you will get meat and you can just tell it’s not good quality. You order a la carte like this – so if you are looking to buy these types of meat in bulk, you’d likely be better of going to the grocery store and shopping the sales (or maybe looking into buying a quarter of a cow yourself!). The product arrived on Sunday, so we were all home and we were here to receive the package. I will tell anyone I know who is interested how awful this company is towards customers. The scallops they send are delicious and unlike much of what is sold in grocery stores, is authentic scallop meat. Liver taste overpowered everything. A 1lb pack of chicken thighs is just the right portion for us. 17 ButcherBox reviews. These are provided for your convenience, and the price isn't increased at all. Not just bad customer service. Bacon is delicious too.had no problem with packages . ButcherBox has some work to do. There was very little grease in the bottom of the broiler pan. I was so excited when I purchased a large family sized. The Beef & Chicken Box; The All Beef Box; Custom Box; And you’ll have a choice of 2 different ButcherBox sizes: Classic Box; Big Box; In the Classic Box, you’ll receive 24 to 30 meals and in the Big Box, you’ll receive 48 to 60 meals. It’s been a game changer ever since we signed … Notify me of follow-up comments by email. Get with Butcher Box to answer your question…you never know, they may accommodate your request. ButcherBox Review. This is a company I will no longer give my business to, as they are clearly more interested in the $$$ than their customer, so probably more so than the environment or the animals. We have gotten several boxes from them. In a sea of endless subscription boxes, finding the right one can be a bit of a challenge. Scarry!!!!! If there is one available, it will be posted here with a banner you can click on. Yeah chicken legs. Such poor customer service. Check out our in-depth Butcher Box Review to find out more, including the most current Butcher Box promotions! I’ll be upfront – we are not regular subscribers to ButcherBox. (2 lbs of gnd beef)Offered to sell me the change to my subscription for 49.99!Cooked the strip stakes tonight After they hit the grill, ascertained that they were some sort of butterflied cut of beef!This is a total ripoff and a bait and switch scamGo to Costco, On my second box. It’s 2020 y’all, it seems like it wouldn’t be that easy to make that “mistake” on a website. Copyright ©2020, Clarks Condensed. They consider a meal to be 6 ounces of meat. 🏻‍♀️ . Worse and far more importantly, they blame us for mistake. FYI warning: #ButcherBox just cheated me out of $200 worth of meat. The only way I could get better salmon is to move to Alaska and catch it myself. There was no offer to make it right. Not really worth the price, especially when they replace my choice cut of meat with some cut Incan do nothing with i.e., the dregs. my wonderful wife passed after 46 yrs. I ordered what I ordered previously, checked it the week prior, still the same...why is it on me? Butcher Box … Order through THIS LINK to take advantage of this offer. I have been a customer for them for some time now until today. I think this is a standard statement they cut-n-paste with all negative reviews for the appearance that customer service does exist at their company. You get to choose from 21 cuts of meat for this box. The main issues I’ve seen people mention are poor packaging and bad customer service. I’d rather save money some other way. Overall, I’ve been happy with ButcherBox and plan to keep ordering from them. ), Cricut Tips for Beginners: Everything You Need to Know, 30+ Games You Can Play on FaceTime, Skype for All Ages, Cricut EasyPress vs Heat Press vs Iron: The Ultimate Showdown, 11+ Free Face Mask Patterns and Tutorials (And Where to Donate), Custom Box – $4.97 a meal ($149 a month for the small box / $270 for the big box), Mixed box (with beef, pork, and chicken) – $5.38 a meal ($129 a month / $238 for the big box), Beef and Pork – $5.38 a meal ($129 a month / $238 for the big box), Beef and chicken – $5.38 a meal ($129 a month / $238 for the big box), All beef – $5.38 a meal ($129 a month / $238 for the big box), Heritage breed pork (if you have no idea what this is – I sure didn’t –, Not everyone has access to these high-quality meats (for example people who live far from a grocery store/butcher shop or in a city where there are limited meat options). I can attest to this … There was no record of my order. By Amber V. 1 review. Pathetic. Who in the hell it GLS and why you staying with them? This offer is still available from this same company promoting BB and still no mention of new membership requirement. I’ve had more than my share of customer service issues. It is frustrating that the customer service seems to be the biggest complaint that people have. They have various boxes you can choose from to receive: After you select the box you want, you then select how much meat you want – either enough for 24 meals or for 48 meals – and the frequency at which you want the box to come – either every 30 or every 60 days. Looking forward to trying it out! I guess they have just gotten too popular and their customer service has gone WAY down hill, as well as they make last minute switches on your box choice with NO warning or request of other options. Cancelled my subscription because I can’t afford for mistakes like this to happen that easily. The cost of each box will depend on what box you get and how much you order at a time. The meats were fine. Our audience is primarily frugal shoppers, which is why I used Walmart as an example, but I definitely think a comparison to Whole Foods would be great. 349 reviews. ButcherBox offers a range of add-ons and monthly specials, so even if you choose the curated boxes, you do still have freedom of choice.. We show you the full range of options in this ButcherBox subscription review: The cuts that are sent will vary on location, time of year, and availability from their sources, however, you can always preview and see what was sent the month before. Had an order scheduled, but was unexpectedly called out of town. As much as I actually don’t mind grocery shopping, it has been a lot more convenient to have my big weekly grocery trip done by someone else. After writing this post, we reviewed Rastelli’s, which is a similar model – you can read our Rastelli’s review to find out what we thought. At least that was my experience. I didn’t foresee this when I signed up, but the best part lately has been I don’t have to mask up just to go buy my meat and seafood. I don’t think you’ll be disappointed with the taste or quality. Customer service is not responsive and apparently doesn’t care if customers cancel. I ordered the custom box because I wanted to choose specific items. Feel free to share any of your own experiences in the comments, as I often find those to be even more helpful than my own review. Omaha Steaks came up as the first suggestion when I entered Butcher Box in Google… Anyone tried them? The comments on this post have been interesting – it’s made me sad to see that so many people have had a negative experience! The Custom Box: 9-14lbs of meat that you choose. We love ButcherBox! ButcherBox pricing depends on the box you choose and its size. 2. We’ll see how this goes, but with no movement since the wee hours of Thursday morning and today being Saturday, I don’t have high hopes and expect a thawed box if it ever arrives at all. ), which can be factored into the amount you are paying. There are lots of struggling butchers in your area who would love to sell you organically grown product from local farms. When you get started, Butcher Box can pick out a balanced assortment of easy items for you, or more interesting cuts and you get to choose from a range of 12 add-ons for your box. I respond promptly to the email and let you know I did not want the box. … Took me 45 minutes to get Live Chat response. Their bacon is better that anything I have gotten from Aldi’s, Walmart or even Costco, and lower in sodium than most of the bacon on the market. Love the quality of the meat, but lately the available cuts of meat are not worth the cost. Not this company. Here are the current prices from their website: If you order the big box, the cost per meal goes down. It would not have been feasible with three children at home. Well, guess what — my December box has been stuck since 12/3/20 somewhere near Seattle. As for our experience, beyond some of the bad packaging in our first shipment, we haven’t had any other issues. I WAS a loyal Butcher Box customer, so decided to send several gift boxes for the holidays. I wish I could do more, but sorry is all I can do! I appreciate your comment, Barbara. When they import things from there they are not controlled the same way. Shortly after ordering several boxes, I received an email for 20% off gift boxes. Stay away from Butcherbox! I think that it’s great for smaller families/couples. Here is the current prices from my local Whole Foods: Ground Beef 85/15 – $5.49 per pound (2 lb), NY Strip Steaks – $14.99 per pound (2 strip steaks), Top Sirloin Steaks – $9.99 per pound (4 sirloins), Whole Pork Tenderloin – $14.99 per pound (1 lb), Boneless Skinless Chicken Breast – $8.99 a pound (3 lb), Ground Beef – 85/15 – $3.84 per pound (x2), Sirloin – $9.94 per pound (x2 – assuming you get about two steaks per pound). Butcher Box Review. ButcherBox is better. This article provides a comprehensive review of Butcher Box. I had my membership on hold as I was out of state. I certainly will not order from this company. The base price … I prepared sirloin tips in a gravy . Idea of a meatbox circulating around the country for 2 weeks getting all thawed out is not appetizing. They have 5 different boxes: 4 curated options and their most popular Custom Box, either in Classic or Big Box size. However, I have done my best to make this a fair and honest review. BB apparently is so embarrassed, it’s the ONLY shipment on my order history that DOESN”T SHOW THE DELIVERY DATE. Occasionally, I will have to purchase extra ground beef or I will see a special at the grocery that is too good to pass up, but for Hubby and me, the amount is adequate. Butcher Box is a grocery delivery service specializing in meat and seafood. Then I was upset thinking they ripped me off with the $140.00 box. Butcher box offers 5 box choices. + Add To Box Shop local and avoid Butcher Box unless you like people … Box Choices. Half were actual sirloin steaks the other half (although in the package they looked just like the real sirloin steak packaged next to it) was a New York strip, grisly and thin. I'd give them 0 stars if I could, wanted to order a box and try them out but they automatically signed me up for a monthly membership. Pork tenderloin is really no customer service butcher box reviews not responsive and apparently care... 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