Tonight, I called and left another phone message to document another unannounced water shut-off. Management could really improve upon by being more compassionate, helpful, attentive to details and using a costumer first approach. The grounds of the apartment are fairly well-maintained but then again they always have been. Call 1-855 … On Monday, September 29, the resident came to the office and spoke with one of my leasing agents, as I was preoccupied. At this time, if the resident wishes to break the lease, we must assess the standard fees associated with cancellation. It didn't happen. We asked to see a copy of the receipt only because we have felt we have been taken advantage of the entire time we have resided with [redacted] and they said that was not something they could provide. The resident paid June rent one day late, which resulted in late fees being assessed to her account. Exterior repairs were completed to fix the leaking window on 7/17 and I contacted the resident to determine when the maintenance staff could enter her apartment to complete any drywall repairs. Management has responded to all of Ms. [redacted]’s noise complaints and has maintained detailed records on all correspondence and communications. This is quite a large apartment complex what I figure to be probably over 200 apartments it comes with access to a pool and exercise room,a hot tub a decent playground for the children and if I remember correctly a couple outdoor barbecue grills similar to the ones you would find in a park. Alliance Healthcare 2 The Heights Brooklands Weybridge KT13 0NY UK + 44 (0)1932 870 550 As previously stated, Broadstone Estates and Alliance have accommodated her requests to the best of our abilities, but to falsely report that payments were made in full and on time is just not possible. They spend so much time patting themselves on the back saying how great a management group they are and I got better service living in slum apartment. [redacted] did not receive correspondence from Ms. [redacted]’s attorney until 9/8/14. 0 complaints against Alliance Residential Company closed in last 3 years. At Alliance Management Group, LLC, we offer top quality rentals and excellent management services across the Fargo, North Dakota and Minnesota regions. Alliance Hive. My requests were never handled properly by [redacted] & Alliance Residential Company. When we found out what happened, we offered this individual a $50.00 monthly concession off another apartment, in addition to a generous one-time $500.00 concession. I realize this was part in our fault but the management was extremely unprofessional, unresponsive and very unhelpful in working with us. [redacted] was made aware the locking the pool gates was a fire code violation, and immediately removed the locks. I had a dispute with Patty, Julia, Jessica and Thomas over some paperwork. He and his second-in-command would take care of problem immediately even with the size of this apartment complex. At this time, BRIO and Alliance Residential Company have, in good faith, done everything possible to assist this individual. If that's not enough to keep you running in the opposite direction from a property manage by alliance let me let you in on what it's like to get maintenance done here. Then my most recent poor customer service experience was today! Consumers love to do business with someone that can admit mistakes and state how they made improvements. Report a repair. They are not able to change a resident’s payment history as everything is integrated with our system, and they can clearly see that she paid late for months. THE worst customer service ever! get quotes and more. [redacted] provided MSDS sheets of every chemical utilized indicating their non-toxic nature to our residents. Following leaving our apartment we were required to pay our electric bill while we were still under lease. Read employee reviews and ratings on Glassdoor to decide if Alliance Residential … 378 reviews from Alliance Residential Company employees about Alliance Residential Company culture, salaries, benefits, work-life balance, management, job security, and more. Apparently last week when I came into the back office to talk to Julie about my issue she was suppose to have me sign paperwork, but it was never mentioned. Mention your passion for people and comfort in sales (if leasing). I greeted her right away and we proceeded to have a very unpleasant conversation. So I guess it was my job to tell them that they needed me to sign paperwork? requests on numerous occasions; however, the resident has denied us entry to the apartment to complete the repairs. Thank you, We were able to get a month-to-month lease for three months from May 2015-what was supposed to be August 2015. Both times, it was my fault that they did not have me sign the paperwork? When the original maintenance supervisor left they should've put his second in command in charge, he was also very efficient as well and very pleasant to work with. I'm sure as a management company it would be informative to know when one of your properties is falling short of even just average service. We addressed issues at the management level multiple times and our concerns were never appropriately addressed. When alliance to go over they make subtle changes to begin within and around the complex removing the smoking but cans and moving the trash cans into positions where they stated were to benefit the residence but in fact they just wanted to take the trash can away from the office. Alliance Residential Company, I have reviewed the response made by the business in reference to complaint ID [redacted], and have determined that this proposed action would not resolve my complaint. The Comfort INN located at Sky Park Dr NE, Corydon, IN 47112, is by far the WORST place I have ever attempted to do business withI cannot even comment on the cleanness or comfort of this star hotel as we never got the chance to stay thereOur organization set up a room block with this motel after all other hotels didn’t have enough vacancyWe were given through the 19th of May to reserve our roomsHowever, on the 19th when our parents tried to call and reserve their room they were given multiple lies about the room blockSome were told the was never a room block, some were told that no one had booked so the block was lifted, and then when I called myself I was told that the block was canceled by “someone”During my call I asked to speak to a supervisor or someone who could help resolve our issueThe person who answered the phone, he said his name was “D”, claimed the manager was not in and wouldn’t be in laterI continued to talk to him as I was so confused as to how we received so many conflicting stories about our room block“D” was very rude and very snappy to meWhen I asked for the manager’s name and asked that the manager call me at my work because no one would have canceled the rooms beside me“D” called me a LIAR without using the word“D” said “Yes, the clerk called and talked to the person who blocked the rooms, she okayed the room block listed.” Of course this made me mad, as I am the one who put the block on and it is my phone number they haveNO ONE FROM COMFORT INN CALLED AND SPOKE TO ME!!! Better Business Bureau ... Access the headquarters listing for Alliance Residential, LLC here. On 7/15/14, the resident granted management access to the apartment to assess the cause of the leaking window. We got our electric bill for the month of September which was $351.45 for the month of September. “D” and his foul and sour attitude and the facilities incompetence turned out to be a blessing, as we were able to get rooms in another town at a different HOTEL, not MOTEL, for $per nightThanks for failing as an owner “D”Your loss of profit was our gain! BCA has no information regarding advertising review at this time. We started the process of trying to sell our contract two months ago, have had over 50 people contact me about purchasing our contract, but can not because of the incompetency of this company. I noticed that shortly after they took over he was no longer walking around the apartment complex anymore and I never saw him, I should've taken that as a sign that I needed to get myself ready and moved out of here by the end of my lease but I didn't. The allegations regarding a maintenance technician attempting to enter Ms. [redacted]’s apartment in the middle of the night on August 12 without authorization are a gross misrepresentation of the actual event. We are losing money daily because they will not work with us and multiple potential buyers cannot contact them. Complaints Type of response; 0: Making a full refund, as the consumer requested: 0: Making a partial refund: 0: Agreed to make an adjustment: 0: Refusing to make an adjustment: 0: So,this complex was just sold and I can only hope that the new owners decide to switch to a different property management company! On Wednesday, I called the office during office hours to request information, and was assured the water would be on again by 6 pm. Ms. [redacted] did not inform [redacted] about her lack of hot water until 8/12/14 when she called the emergency maintenance line at approximately 9:30 p.m. She left no contact information so that maintenance could call her back (the phone number she provided the office with at move in was not updated by Ms. [redacted] when she changed it), and Ms. [redacted] threatened legal action if the service request was not addressed immediately. We maintain our original response and again state for the record that Broadstone Estates, in good faith, has done everything ethically possible to assist this former resident. Home Starts Here. Please excuse the length of this complaint I spent the better part of a day off trying to figure out what to put in. Residential property sale includes Flats Villas Plots. Research facts about Alliance Residential, our growth, current statistics, our mission statement...to name a few. I was never offered any kind of money off of my rent for the month that I pretty much lived in an apartment that in the middle of winter in Utah would be considered a violation of health code laws. We told them that we were leaving town and did not want to leave the apartment with water running! Even that maintenance person couldn't believe they told us that pool leaves were a higher priority then running water! Submit your complaint or review on Alliance Broadband customer care. Maintenance returned at 11:30 a.m on 8/13/14 per Ms. [redacted]’s request and performed the necessary repairs to get the hot water  functioning again. She followed me, entered my office without permission, raised her voice even louder, and kept interrupting me to the point where I had to ask her to leave. Complaint Resolution Index (CRI) Explained. Travel Insurance Insurance is underwritten by Allianz Australia Insurance Limited (Allianz) ABN 15 000 122 850 AFSL 234708 and issued and managed by AWP Australia Pty Ltd ABN 52 097 227 177 AFSL 245631 trading as Allianz Global Assistance as an agent of Allianz. Customer service contacts and company information. We live a very transient life style as we are constantly on the road from one city to the next. I walked into Patty's office and she was not there. Have something to share about Alliance Residential? Property Management in Phoenix, AZ. Which, out of curiosity, I compared the PDF floor plan at my current apartment with the tape measure, and it matches completely. The resident can give a 30-day notice and pay the lease-break fee of $1101.00 if she prefers to terminate the lease contract before its end date. Company resolves 67% of complaints brought to its attention from Business Consumer Alliance. [redacted] (the manager) that responded to this complaint, stated she worked at the community for a month when we spoke. Alliance Residential Company, Phoenix, AZ. If Ms. [redacted] will sign the agreement and provide a 30 day notice to vacate to [redacted] within 10 days of this letter, the lease break fee will be waived. Report Anti Social Behaviour. We never received a response. Due to the neglect of the property and harmful health conditions that [redacted]/Alliance Residential Company attempts to bully and force residents to reside within, I filed a complaint with the [redacted]. I ask that Revdex.com help us to resolve these unfair charges. If they are considering doing business with the company, consumers can use this indicator to forecast the likelihood of having their issues addressed if a problem arises. Said “ I am pretty much speechless after what these Greedy jerks are to! 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